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      TUMI Philippines Official Site | Luggage, Backpacks, Bags

      TUMI Philippines presents multifunctional and innovative products. View and shop all backpacks, luggage, bag, suitcase and travel accessories on TUMI PH.

      TUMI (PH) Philippines: Explore The Rich Collection

      TUMI (PH) Philippines offers a unique look that will make you stand out of the crowd. With designers drawing inspiration from a beautiful palette, it�s time to stand with a contemporary design.

      What�s special TUMI (PH) ?

      Experience the beauty of travel bags, suitcases, and more with a refined collection. With elaborate detailing along with textured looks, you could not ask for more. The handcrafted stitching along with the hardware makes for the perfect choice of travel accessory. TUMI Philippines offers a design collection which moves in sync with the latest trend for any traveler. We cater to the needs of every single individual traveler for creating bags matching with utility.

      Designers have swept along the lines of innovation in order to translate the language called out by consumers. This makes us able to create convenient features along with a uniquely designed collection. We help to take away all your travel bag stress in just a simple glance of baggage. Every single series of bags and suitcases can make you dive into the world of wholehearted style and design.

      Stand-out design and structure

      Explore the consistency of design and construction through TUMI PH. Our collections have the capacity to endure the test of time and even live through the roughest outdoor conditions. With breathable materials, these designs have the capacity to ensure anything. Starting from waterproof designs, our products are made with the vision of durability and sustainability. These resilient and sturdy bags can help you have a true experience in the outdoor terrains.

      With our passion to create reliable gear that truly stands the test of outdoors, prepared to be amazed. Our brand sincerely stands for trust and reliability. We take pride in providing quality products to our customers. Be it outdoor enthusiasts or even urban travelers, and everyone can find a home with us. We work extensively to offer products which are very resilient in nature and are a great selection outside.

      Why chose TUMI Philippines?

      TUMI Philippines provides only the best to you. We are truly driven by our motivation to come out with products which are built for the future. There�s a large revolution in the world of travel. Everything is slowly changing with the passion to travel all around the world. Our ground-breaking products are abolishing the boundaries and definition of traveling altogether. With our dedication and excellence in providing quality products, we have managed to keep the trust of our customers. We will be your ultimate partner in all kinds of traveling trips.

      TUMI PH stands as the beacon that helps you make your journey as comfortable, luxurious, and convenient as we can. You don�t have to worry about your luggage choices at all, leave that onto us. In terms of design, we come with a large selection of unprecedented solutions. We are constantly growing and evolving with the changing times. With our mission for true excellence, we certainly manage to steer past your expectations. Be it just backpacks, accessories, suitcases, business bags, or anything else. We are working forward to increase and improve our collection line to serve you in a better way.

      Essentially, you can keep all your things in an organized way without any hassles. Our quest for the present and future of traveling makes us the best in the game. With our highly-valued products, we continue to serve faithfully to our customer base. Check out our distinct and stand-out collection today! Our product line and quality manufacturing will certainly not disappoint you. Make a fashion statement with our backpacks.

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    • INITIALS
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    1. INITIALS
    2. DESIGN
    3. LOCATION
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    First step: Your Initials

    Click on each slots to enter an alphabet, number or select any of the symbols displayed below for monogramming.

    Next Step
    Please note:
    You may only input English alphabets, numbers or symbols shown above for monogramming. Monogramming of an item may require additional processing time. In addition, monogrammed and personalized items cannot be returned or exchanged either online or in-store.

    Step 2: Design

    Choose your font:

    Choose your color:

    Previous Step Next Step
    Please note:
    You may only input English alphabets, numbers or symbols shown above for monogramming. Monogramming of an item may require additional processing time. In addition, monogrammed and personalized items cannot be returned or exchanged either online or in-store.

    Step 3: Preview Monogramming

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    Please note:
    You may only input English alphabets, numbers or symbols shown above for monogramming. Monogramming of an item may require additional processing time. In addition, monogrammed and personalized items cannot be returned or exchanged either online or in-store.

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    CONTACT US
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    ABOUT TUMI
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    FIND TUMI STORE
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    Product information and warranty

    Welcome to the world of TUMI - the leading international brand of travel, business and lifestyle accessories. Since 1975, TUMI has dedicated to providing our customers with an outstanding ownership experience. TUMI�s comprehensive product coverage is reflective of our commitment to our consumer�s ongoing satisfaction. Specifically, we make three commitments to our customers:

    1.You will enjoy using our innovative products that are designed and manufactured to be the best;
    2.You will experience world-class, after-sales customer service;
    3.For five (5) years after you purchase a TUMI product from one of our travel, business, or bag collections, or two (2) years for any wallet or accessory, from an authorized TUMI store or dealer, you will be covered by our Limited Warranty.

    TUMI�s warranty extends to the original owner; it is straightforward and comprehensive, and just part of the total TUMI ownership experience.

    FIRST YEAR OF OWNERSHIP: WORRY FREE

    With limited exceptions, if your TUMI product is damaged during the first twelve (12) months you own it - including damage caused by normal wear and tear, airline handling, or other transit damage - TUMI will cover all repair expenses, including shipping costs to and from our repair facility. If we determine that the product is damaged beyond repair, we will replace it. If we determine that a replacement product is not available, we will provide you with a product of comparable value. Damages not covered are damage resulting from abuse, cosmetic damage (such as scratched leather or stained fabrics), and incidental or consequential damages, such as damage to or loss of the contents of a bag, loss of use, loss of time, or similar expenses.

    YEARS TWO THROUGH FIVE ON TRAVEL BAGS, BUSINESS CASES, CROSS BODY BAGS, TOTES, BACKPACKS AND HANDBAGS AND FOR THE SECOND YEAR OF OWNERSHIP OF WALLETS, ACCESSORIES AND OUTERWEAR: YOU ARE COVERED FOR MANUFACTURING DEFECTS AND NORMAL WEAR AND TEAR.

    From the beginning of the second through the end of the fifth year when you own your TUMI travel item, business case or other bag, and for the second year of ownership for wallets, accessories, or outerwear, TUMI will repair any item that is damaged due to normal wear and tear, or defective in materials or workmanship, including any structural defects (such as defective handles, zippers, or locks) .For years two through five, we do not cover damage caused by airlines or other transit damage. Damage claims in transit cases should be filed against the carrier. Other damages not covered are damage resulting from abuse, cosmetic damage (such as scratched leather or stained fabrics) and incidental or consequential damages, such as damage to or loss of the contents of a bag, loss of use, loss of time, or similar expenses. Normal wear and tear for TUMI Outerwear does not include lost or missing buttons, torn fabrics or leathers or cosmetic damage as described above.

    Your only responsibility is to ship your item to us for repair, postage paid, or take it to a TUMI store or authorized TUMI dealer, who will be happy to process the repair. In some cases, there may be a nominal processing fee. Many repairs can actually be handled in the TUMI store, free of charge. If your item does need to be sent to our facility, we will repair it quickly and ship it back at no additional cost to you. In those cases where our warranty does not apply, your local service center will provide you with an estimate of any repair and return shipping costs that may be incurred.

    TUMI GLOBAL LOCATOR:ONE-YEAR LIMITED WARRANTY

    If your TUMI Global Locator has a manufacturer defect, or is damaged during the first twelve (12) months of ownership, TUMI will cover all repair expenses, including shipping costs to and from our repair facility if the product was purchased from an authorized reseller. If we determine that the product is damaged beyond repair, we will replace it. Not covered by this warranty are damages resulting from accident, abuse, misuse, modification, water damage or cosmetic damage (such as scratches, damage from wear and tear, dropping or other hard surface impact or the like).

    YOU CAN EXPECT YEARS OF QUALITY SERVICE

    We do have many customers with well-traveled bags more than five years old, that they would like to have refurbished or repaired. For these customers, we offer courteous, responsive service and the highest quality repairs and refurbishment at a reasonable cost. If we are unable to repair the bag, we will suggest alternative options. Please call your local service center before sending your product for repair or refurbishment to discuss shipping and handling costs and other fees.

    TOTAL COMMITMENT

    The bottom line is that at TUMI, we are totally committed to keeping you happy about our products and our service. Once you have had the pleasure of owning and using our products, we hope that they will become your trusted companions for life. You can reach us online, 24 hours a day, seven days a week. If you live in the Hong Kong or Macau, please call 800-961-974 from 9:00 AM to 18:00 PM (GMT +8) to speak live with a customer service representative.

    PROOF OF PURCHASE

    Please save your store receipt as proof of purchase. This will be needed to demonstrate your warranty coverage. Additionally, this will serve as proof that your purchase was made at an authorized TUMI retailer. Our Limited Warranty only applies to products that were purchased from an authorized TUMI store or dealer.

    Please visit the following link and let us manage your proof of purchase for you. Tumi.com/tumi-tracer/register-your-tumi.

    Registering with the TUMI Tracer� program records the date of purchase so that your information is in our system. Should you ever need to use our repair services, we can validate if your bag is still under warranty. Not all items we make have a tracer number, but most of our luggage, bags, and business cases do. If the item in question is not registered with TUMI Tracer� it will be your responsibility to provide proof of purchase at an authorized TUMI retailer. Please note: In China (including Hong Kong and Macau), Japan and Korea, TUMI Tracer� is not a primary valid form of Proof of Purchase. You will need the original store receipt to validate purchase is from an authorized TUMI retailer.

    This warranty gives you certain rights, and you may also have other rights, which may vary from state to state, or between different European countries. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

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    Free returns

    FREE RETURNS

    We want you to be fully satisfied with every product that you purchase from Tumi.hk. If you are not satisfied with a product that you have purchased, you may return it within 7 days of delivery for a full refund of the purchase price, minus the shipping, handling, gift box, and other charges where applicable. We ask that the returned product be unused, mailed in their original boxes (whenever possible), and with all original paperwork, parts, and accessories in order to ensure a full credit refund. Please note: Monogrammed and personalized items, including TUMI Accents, cannot be returned. Flash sale products are non-cancelable and non-refundable.

    CREDIT

    You can expect a full refund of the purchase price and applicable taxes, minus the shipping, handling, and giftbox charges, where applicable, within 30 days of receipt of your return in the same form of payment originally used for the purchase.

    Credit for gift returns will be issued to the original purchaser.

    RETURN POLICY - OUTLET STORES

    Unfortunately, we do not accept returns in our outlet stores for items that have been purchased from tumi.hk

    RETURN PROCESS

    You can place your return request through our TUMI Customer Service, we will provide you the detail & required information to return the product(s). Product(s) which is not purchased from www.tumi-hk.com are not applicable for return/refund. Return without confirmation from TUMI Customer Service will not be accepted.

    PRODUCTS, CONTENT AND SPECIFICATIONS.

    All features, content, specifications, products and prices of products and services described or depicted on this website are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. TUMI Asia Ltd ("TUMI"or �we�) makes all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the color you see may vary depending on your devices� display settings, and we cannot guarantee that your computer will accurately display such colors.

    PRICE & DELIVERY CHARGES

    Unless specified, all retail price on our webpage and quotation from our customer service are all based on Hong Kong Dollar (HKD), and does not include delivery charges. TUMI reserves the right to update the retail price & delivery charges anytime without prior notice. Delivery Fees will not be shown on the product detail page, but will be shown and calculated within the total amount before your order is placed.

    TUMI Customer Service e-mail: shop@tumi.ph
    TUMI Customer Service Hotline: (+852) 800 961 974

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